How do I return my items?

1. USA customers

Please visit https://returnsportal.co/r/tailoredathlete-us to set up an exchange or return and make sure you enter

Order number: starts with TAUS (e.g., TAUS12345)

Email: use the same email address you used when placing your order

If you need any further support with this, please do not hesitate to contact us and we’ll be happy to help.

2. UK and ROW customers

To initiate a return or exchange, please visit our easy-to-use returns portal: https://returnsportal.co/r/tailoredathlete-row

When prompted, please enter the following details:

Order number: starts with TA (e.g., TA12345)

Email: use the same email address you used when placing your order

Please note you will be responsible for all costs and charges associated with returning your order. We recommend you return your order via a tracked shipping method, or request a proof of postage receipt, as we cannot refund/exchange lost returns.

We offer a 35 day return policy, this begins from the moment the order is received.

Orders sent back to the warehouse after the 35 day exchange or refund window has passed will be returned to the customer.

Damaged returns: Any item that is returned worn or damaged that has not previously been disclosed to our customer support team will be rejected with their return void and products destroyed.

If you need any further assistance, please contact our customer service team: [email protected].

How do I return my items?Updated a day ago