TAILORED ATHLETE | US

Route definitely helps cover these instances! To protect your order against loss or theft, add Green Package Protection at checkout.&#xA0;&#xA0;If your order has not arrived, please file a claim with Route&#xA0;<a href="https://claims.route.com/">here</a>.&#xA0;

Route definitely helps cover these instances! To protect your order against loss or theft, add Green Package Protection at checkout. If your order has not arrived, please file a claim with Route here.

What if My Order Never Arrives or is Stolen?

Route

Contact us

Product Care

I'd like to leave feedback on my product/order

When are you restocking?

Problems with my account?

When are you bringing out new products?

General queries

Privacy Notice

CCPA

Cookie policy

Terms and conditions

Policies & T&C's

What if I am between two sizes?

Do your shirts fit like normal shirts?

How to measure yourself?

What size am I?

Sizing

What do I do if my product is faulty?

How long will it take for me to receive my order?

How do I track my order?

I have received the wrong item

I want to change my order?

What is a pre order?

Why was my order cancelled?

Orders

US Delivery

What is your shipping policy?

Where is my order?

Delivery

Black Friday 2023

Do you have any promotions at the moment?

Buy Now Pay Later With Klarna

What forms of payment do you accept?

What is a gift voucher?

Payments & promotions

What is your Return Policy

How do I return my items?

Returns

What is Route and Green Package Protection?

What is Carbon Neutral Shipping?

How does Green Package Protection/Carbon Neutral Shipping work?

Where is My Order?

How Does Route Work?

How Does Route Process Refunds or Reorders?

When Should I File a Claim?

What if My Order Arrives Damaged?

How Do I File a Claim for my Lost, Damaged, or Stolen Order?

What are Route’s Terms and Conditions?

Is Route a Licensed Insurance Company?

What if My Order Never Arrives or is Stolen?Updated 9 months ago