Cashback Offer & Redemption
How Do I Qualify for 20% Cashback?
To receive 20% cashback, you must activate your offer via the link sent to you by email or SMS after signing up.Using a discount code will make your order ineligible for cashback.
I Signed Up but Didn’t Receive 20% Off
This offer is 20% cashback, rather than a discount at checkout.After placing a qualifying order, you’ll receive an email with instructions to claim your cashback.You’ll need to complete the cashback redemption form and select your preferred redemptio
Why Is There a Holding Period for Cashback?
To prevent fraud, cashback is released after a short holding period.This aligns with the brand’s return window and ensures all orders are final before cashback is issued.Please refer to the brand’s terms for specific timelines.
How Long Does It Take to Receive My Gift Card?
Once you confirm your selection, you’ll receive details of your bonus gift card.As there is a 30-day return period, your gift card will be available to use after 30 days.
How Do I Use My Gift Card?
Shop as usual and enter your gift card code at checkout.Make sure to use the same email address linked to your first order.
How Long Does It Take to Receive My Visa Prepaid Card?
Once you confirm your selection, you’ll receive details of your Visa prepaid card.You will need to wait 30 days before you can use it.
Where Can I Use My Visa Prepaid Card?
You can use it anywhere Visa is accepted — over 44 million merchants across 200+ countries and territories.
Where Can I Find My Visa Prepaid Card?
After selecting your Visa prepaid card, you’ll receive an email with a secure link to view your card details.If you can’t find the email, contact [email protected] with your cashback details for assistance.
Where Can I Check My Visa Prepaid Card Balance & Statement?
After selecting your Visa prepaid card, you’ll receive an email with a secure link to view your card details.For a statement, email [email protected] with the last four digits of your card.
My Visa Prepaid Card Was Declined. What Should I Do?
Your card works like any Visa debit card and may be declined for several reasons:
Have Another Cashback Question?
Email [email protected] and we’ll be happy to help.